Privacy policy
LAST UPDATED 21 OCTOBER 2026
First Avenue Bar + Cellar is operated by KPAT Mooloolaba Operations Pty Ltd, ABN 83 664 591 833, of Ground Floor, Avani Mooloolaba Beach, First Avenue, Mooloolaba, Queensland. This policy explains what we do with your personal information, and we handle it in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
From this website we collect only your email address, given to us when you join the waitlist. We also record the date you joined and the page you joined from, so we know where the sign up came from. We do not ask for your name, phone number, address or payment details anywhere on this site.
Why we collect it
We use your email address to tell you about the opening of First Avenue Bar + Cellar, to let you know when bookings open, and to send occasional news about menus, events and the cellar. We do not use it for anything else, and you will not be added to our wedding, accommodation or other venue mailing lists unless you ask to be.
Who else sees it
Your email address is stored in Klaviyo, the email platform we use to send our emails, and the website itself is hosted by Netlify. Both providers store data outside Australia, including in the United States, and both are bound by their own privacy and security obligations. We do not sell, rent or trade your information to anyone.
How long we keep it
We keep your email address until you unsubscribe or ask us to remove it, after which it is deleted from our marketing list. Where we are required by law to retain certain records, we keep only what the law requires.
Cookies and tracking
This website does not use cookies, advertising pixels or analytics tracking. Nothing is stored on your device when you visit, and we cannot identify you unless you choose to give us your email address.
Unsubscribing
Every email we send carries an unsubscribe link, and one click removes you from the First Avenue list. Unsubscribing from First Avenue emails does not affect any other emails you have chosen to receive from us.
Accessing or correcting your information
You may ask us at any time for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email us at marketing@kpat.com.au and we will respond within a reasonable time, normally within thirty days.
Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access, including limiting who on our team can see the mailing list. No system is perfect, so if a data breach occurs that is likely to cause you serious harm, we will notify you and the Office of the Australian Information Commissioner as required.
Complaints
If you believe we have mishandled your personal information, email us at marketing@kpat.com.au and we will look into it. If you are not satisfied with our response, you can take the matter to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy as the venue opens and our services change. The date at the top shows when it was last revised.